SHIPPING FAQs
OUR SHIPPING PARTNER
Duty tax is an additional cost that may apply to your order, varying by country. It's not included in our product prices or shipping fee, and must be paid directly by the customer. Specifically for Indonesian customers, duty tax applies to all cross-border purchases.
We apologize for any inconvenience and thank you for your understanding.Mamabox is a global distributor of a variety of products. We're actively growing our presence in regions like Indonesia, Malaysia, Singapore, and Vietnam.
Our products are available globally through our website and in retail outlets in Singapore and Vietnam.
Items purchased by international customers are non-returnable and non-refundable. We advise reviewing our detailed policy for further information.
We strictly adhere to the Personal Data Protection Act (PDPA), ensuring your data's security and confidentiality.
Mamabox ships to Singapore, Indonesia, Vietnam, and Malaysia, with plans to expand to more locations.
Shipping Lead Times
- Country Estimated Shipping Time
- Singapore 3-5 Working Days
- Indonesia 6-9 Days
- Vietnam 6-9 Days
- West Malaysia 7-12 Days
- East Malaysia 7-12 Days
You can learn more about International shipping policies here
Please refer to our shipping lead times table below for estimated delivery durations.
We collaborate with J&T and NinjaVan for reliable and efficient shipping.