FAQs

Which Payment Methods Does Mamabox Support

Mamabox supports a total of 4 payment options namely:

Credit/ Debit Card, Paynow, Google and Apple Pay.

How Do I Use My Points

(We are updating, will coming soon)

How Do I Redeem My Voucher

You can do so by simply by keying the promo code at the checkout page

When Would An Item Be Back In Stock

We cannot assure a specific timing but you can sign up with us as a member and you would be notified when an item is back in stock.

Shipping

At Mamabox we have our own fulfilment team to ensure that all orders are being fulfilled in the shortest possible time

At Mamabox we have our own fulfilment team to ensure that all orders are being fulfilled in the shortest possible time

Exchange and Refund

You can simply a time to self drop at our office or arrange a time for our logistics staff to collect the item

You can simply a time to self drop at our office or arrange a time for our logistics staff to collect the item

Please contact us via the get in touch button and we would arrange for an exchange.

Something Wrong with Your Purchase at Our Vending Machines?

We are terribly sorry for the bad experience caused, please do click on the button below and we will process a refund.